Feature Updates

Inbound Call Transfers on the Mobile App

Inbound Call Transfers on the Mobile App

Inbound Call Transfers on the Mobile AppPrestige Rep Team
Published on: 05/09/2025

Your team is made up of multiple people, so you can’t always guarantee an incoming call is answered by the right person. In those situations, you would simply transfer the call over, which wasn’t possible on the Mobile App. However, we’re glad to announce that’s no longer the case!

System Updates
Manual Expiry Date Selection for Certificate Templates

Manual Expiry Date Selection for Certificate Templates

Manual Expiry Date Selection for Certificate TemplatesPrestige Rep Team
Published on: 05/09/2025

The memberships section offers teaching flexibility, helping you impart knowledge to a wider audience. But, as we all know, that information can become outdated or need refreshing. And what better way to get students to return than adding a clear expiration date to their certificates?

System Updates
Chat Widget Loads After Cookie Consent Acceptance

Chat Widget Loads After Cookie Consent Acceptance

Chat Widget Loads After Cookie Consent AcceptancePrestige Rep Team
Published on: 05/09/2025

Your Chat Widget allows you to connect with customers on your website. For the widget to work properly, visitors must accept your cookies. That way, it can provide accurate responses and properly relay information. So we’ve changed how it works to make it more user-friendly. Let’s check it out!

System Updates
Multiple Knowledge Bases in Conversation AI

Multiple Knowledge Bases in Conversation AI

Multiple Knowledge Bases in Conversation AIPrestige Rep Team
Published on: 05/09/2025

Your Conversation AI helps you manage customer interactions while keeping your brand identity in mind. To get the best responses, they need to be trained, so we’re glad to include a new feature that simplifies this process.

System Updates