Facebook & Instagram Chat Widget Types
Your chat widget helps you connect with customers without moving them from your pages, so for those more social media-forward customers or any ads you’ll run on social media, you can use the new Meta messaging channel widgets and connect to them directly on their preferred platform. Let’s learn how!
⭐️How To Create A Facebook Or Instagram Chat Widget?
Begin by navigating to the Chat Widget tab within the Sites section, and create a new widget.
Select Facebook or Instagram as your chat type.
Head to the Chat Window tab and select a connected Facebook Page or Instagram Account.
Save the widget and embed it using the “Get Code” option.
⭐️Why Is This Feature Beneficial To Your Company?
Connected Experience:This widget provides a cleaner, predictable, and unified experience, similar to what we have for WhatsApp chat types.
Automation Integration:This helps you reduce friction by aligning onboarding flows and page connection handling across supported chat types.
Operational Efficiency:By using Meta Channels, you can manage all messages and prevent missed messages in your CRM, saving significant time.
Use this new chat widget type to enhance customer engagement, streamline operations, and drive sales without making customers leave your pages. We hope you enjoy it!
