Image Attachments in Review Requests
Review requests let you connect with your customers and improve your business. However, review requests supported only one static image (usually a logo) via MMS, which could feel limiting. With this update, users can now dynamically upload and send images. Let’s check how to use it!
⭐️How To Include Image Attachments in Review Requests?
Head to the Overview tab inside the Reputation tab and click Send Review Request.
Select the contact you’ll be sending the review request to.
Select your sending modes; to include images, you must choose either email or SMS.
Click Upload Photos to attach up to 5 images from your desktop.
⭐️Why Is This Feature Beneficial To Your Company?
Increased Appeal:Personalise outreach with real-time, contextual visuals that increase engagement and customer trust
Improved Response Rates:Drive higher review response rates, especially in industries such as home services, maintenance, and beauty care.
Easy Content Targeting:Clue customers to which specific product you want highlighted, using the images to influence their output subtly.
Using this feature, you no longer have to limit yourself to pre-set branding assets, allowing you to create visually appealing and interesting review requests that encourage customers to interact with your business. We hope you enjoy it!
