Notification Sound Toggle in Chat Widget
Your chat widget helps you catch customers where they are, without making them leave your pages. However, this type of messaging needs quick responses to be functional, which is why we’ve added a notification sound to your widget to help you retain customers' attention. Let’s check how to use it!
⭐️How To Use The Notification Sound Toggle in Chat Widget?
Head to the Chat Widget Tab inside your Sites section and create or edit a widget of any type, excluding Voice AI.
Switch to the Chat Window tab.
Open the Additional Options area and enable or disable the notification sound as needed.
Click Save in the top right corner to set your changes.
⭐️Why Is This Feature Beneficial To Your Company?
Notification Control:This simple toggle provides added control over your notifications, allowing you to limit or include the sound as desired.
Widget Customization:The toggle will help you create a personalized chat experience aligned with your brand tone and customer preferences.
Interest Retention:The notification sound ensures visitors never miss a message when chatting with your business, helping you keep their attention and improve the conversation flow.
A simple ping can greatly improve the conversation flow, reminding customers of the ongoing chat. This update puts the control in your hands. We hope you enjoy it!
