Notifications for Disconnected Calendar & Video Integrations
Calendar or video conferencing integration disconnection will lead to missed bookings, missing video conferencing links, or confusion if not noticed by users. To help you stay connected, we’ve introduced a series of smart reminders that work smoothly. Let’s check what has changed!
⭐️How Will These Changes Affect You?:
Automated Cadence:If a calendar or video conferencing tool integration disconnects, users will receive prompts on Day 1, 3, 7, and 14, encouraging them to reconnect. After Day 14, notifications stop automatically.
Channel Preference:The notification channels (email, SMS, push) depend on the user’s notification settings.
Auto-Cancel on Reconnection:As soon as the user reconnects their integration, all pending reminders are cancelled, removing unnecessary follow-ups.
⭐️How To Configure The Notification Channels?
The notification channel greatly impacts your reconnection speed, so let’s learn how to customize it.
Head to the Notifications tab inside the My Profile section of your settings.
Locate the Calendar Notifications and check the box next to the channels you want to be notified on.
Click Save at the bottom right.
This will help you ensure you’re in control of your calendar and video integrations, making it easier to maintain smooth bookings. We hope you enjoy it!
