Prestige Rep TeamFiles shared on WhatsApp, such as photos and documents, are often critical to customer conversations. Until now, these files could disappear automatically due to built-in limitations. With this release, all WhatsApp media are now automatically stored in the CRM for up to 1 year, with the option for additional manual saving. Let’s check how to use it!
Prestige Rep TeamDocuments & Contracts templates help you easily manage agreements with customers; they also provide the space for your team members to fill out their information when needed. Now, you can use workflows to assign these fields dynamically. Let's check how.
Prestige Rep TeamRequesting a contact’s details is a key step in moving them from your website to your system. So, controlling how and when you ask for those details can go a long way in improving customer trust and including branding in your Chat Widget. Let’s check how to customize this process!
Prestige Rep TeamWe’ve improved the functionality of AI Actions and reorganized how they are spread in your workflow menu to minimize confusion between AI Builder Conversation AI settings and other AI-powered features in workflows. Let's check how it looks now.
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2026
